Operation Manager

Job Location

On Site

Status

OPEN

Type of Job

Full Time

Published Date

June 12, 2020, 1:00:00 AM

About the job

We are seeking a new Operation Manager to join our team!

Operation managers manage overall operations and are responsible for the effective and successful management of labor, productivity, quality control and safety measures.

Requirements

  • Bachelor’s degree in operations management or related field

  • Experience in management, operations, and leadership

  • Ability to build consensus and relationships among managers, partners, and employees

  • Excellent communication skills

  • Solid understanding of financial management

Responsibilities

  • Recruit, select, train, assign, schedule, coach, counsel and discipline employees

  • Plan and review compensation actions; enforcing policies and procedures

  • Prepare and complete action plans; implement production, productivity, quality and              customer-service standards; resolve problems

  • Accomplish operations and organization mission by completing related results as needed

  • Manage staff levels, salaries, hours, contract labor to revenues

  • Review and approve all operational invoices and ensure they are submitted for payment

  • Communicate  customer issues with operations team and devise ways of improving the  customer experience, including resolving problems and complaints

Address

Cheras, Selangor, Malaysia